FAQ

Unlike standard masks that stay on for 10–20 minutes, ours infuses low-molecular collagen for several hours, allowing deeper hydration and visible wrinkle-smoothing effects.

Deep hydration directly reduces the appearance of wrinkles by plumping the skin and improving elasticity. With consistent use, firmness and fine lines visibly improve.

It turns transparent when your skin absorbs all the active ingredients (collagen + hyaluronic acid + fermented extracts). Fast transparency means your skin was very dehydrated and needed it.

Yes. The formula is dermatologist-approved, fragrance-free, and non-irritating. If your skin is extremely reactive, we recommend a small patch test first.

Quick glow: 1–2 hours

Deep anti-aging care: Up to 4 hours

Intensive overnight treatment: Safe & recommended for maximum results.

With regular weekly use, results accumulate. Wrinkles remain less visible, skin becomes firmer, better hydrated, and smoother, even on days you don’t use the mask.

We recommend 1–2 times per week.

One box (4 masks) = 1 month of treatment.

Yes. It was specifically formulated for dry, mature, and wrinkle-prone skin, improving firmness, hydration, radiance, and comfort.

Yes. Fermented actives (Galactomyces) help brighten the skin, smooth texture, and support barrier repair, improving overall radiance.

Orders within Europe are delivered in 4–6 business days, directly to your home with secure tracking.

You can try it risk-free for 14 days. If you’re not happy, we offer a hassle-free refund or exchange without needing to justify your decision.

Simply contact us at info.collavie@gmail.com with your order number. Our team will assist you and process your refund or exchange quickly and easily.